Last updated: 5 March 2025
Soul Society Collective is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
By using this website, purchasing tickets, booking events, subscribing to communications, or engaging with our services, you consent to the practices described in this policy.
We may collect personal information including, but not limited to:
your name
email address
phone number
billing and payment details
postal address
event booking information
survey responses or feedback
social media handles
IP address and browser data
correspondence and support enquiries
This information is referred to as Personal Information.
We collect Personal Information when you:
visit our website
subscribe to our email list
purchase tickets, products or services
register for events or workshops
contact us via email, forms or social media
participate in surveys, programs or community spaces
We may also collect limited technical data automatically through cookies and analytics tools.
We collect and use your Personal Information to:
deliver our services, events and programs
communicate with you
process payments and bookings
provide customer support
send updates, newsletters and marketing communications (with consent)
improve our offerings and website experience
comply with legal obligations
You will only receive marketing communications if you have opted in or are an existing customer.
You may unsubscribe at any time using the link in our emails or by contacting us at:
📧 hello@soulsocietycollective.com.au
We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access or disclosure.
Your information is stored securely using reputable third-party platforms and encrypted systems. Payment details are processed securely and are not stored on our servers.
We retain Personal Information only for as long as necessary to fulfil our services, legal obligations or business purposes.
We do not sell, rent or trade your Personal Information.
We may disclose your information to trusted third parties only where necessary, including:
payment processors
event ticketing platforms
email marketing providers
website hosting and analytics services
legal or regulatory authorities where required
All third parties are required to handle your information securely and in compliance with privacy laws.
Some service providers we use may store data outside Australia. Where this occurs, we take reasonable steps to ensure your Personal Information is protected in accordance with Australian privacy standards.
Our website uses cookies and similar technologies to:
analyse website traffic
improve user experience
support marketing and advertising
You can disable cookies in your browser settings, though this may affect website functionality.
You may request access to, or correction of, your Personal Information at any time by contacting us.
We will respond to all requests within a reasonable timeframe.
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. This Privacy Policy applies only to information collected by Soul Society Collective.
We may update this Privacy Policy from time to time. Changes take effect immediately upon publication on this website. We encourage you to review this page periodically.
If you have questions, concerns or requests regarding your privacy or this policy, please contact us at:
