PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR ENGAGING WITH OUR SERVICES.
Last updated: Aug 2026
Please read these Terms & Conditions carefully before using this website, purchasing a product or service, enrolling in a program or membership, attending an event, or otherwise engaging with Soul Society Collective.
By accessing or using this website, making a purchase, enrolling in or participating in any Soul Society Collective service, program, membership, event, workshop, retreat or other offering, you confirm that you have read, understood and agree to these Terms & Conditions and our Privacy Policy.
For the purposes of these Terms & Conditions, “Soul Society Collective”, “Soul Society”, “We”, “Us” and “Our” refers to Soul Society Collective. “You” and “Your” refers to any website visitor, purchaser, client, member, participant, attendee or person engaging with our services.
Soul Society Collective provides services and experiences including, but not limited to:
Our current coaching, mentoring and membership offerings may include:
Specific inclusions, pricing, duration and payment arrangements will be outlined at the time you purchase or enrol.
When you enrol in a Soul Society offering, you are committing to the service, program length and payment arrangement selected at the time of purchase.
Where a minimum commitment applies, you agree to complete that commitment and make the agreed payments.
The payment arrangement you select does not change the minimum commitment or length of your program. For example, choosing to pay for a six-month mentoring program upfront does not change the six-month program commitment.
If your circumstances change, we encourage you to contact us as early as possible. We will do our best to work with you where reasonably possible. However, any change, pause or cancellation must be agreed to by Soul Society in writing, subject to your rights under Australian Consumer Law.
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
You agree to pay all fees associated with the product, service, membership, event or program you purchase.
Where recurring payments or a payment plan applies, you authorise Soul Society and/or our nominated payment provider to process the agreed payments using the payment details you provide.
You are responsible for ensuring:
If a payment fails, we may contact you to arrange payment.
If an account remains overdue, Soul Society may temporarily suspend access to coaching sessions, community spaces, recordings, digital resources or other services until the account is brought up to date, subject to applicable law.
Any outstanding payments remain payable in accordance with the commitment and payment arrangement you agreed to when enrolling.
Stopping or cancelling a direct debit, credit card or other payment method does not, by itself, cancel your agreed program or membership commitment.
We will not knowingly charge you for anything you have not agreed to purchase.
We understand that circumstances can change.
If you need to discuss cancelling, pausing or changing your participation, please contact us at:
hello@soulsocietycollective.com.au
Cancellation and refund arrangements depend on the service you purchased, any applicable minimum commitment and your rights under Australian Consumer Law.
For fixed-term programs and memberships, you remain responsible for the agreed commitment unless Soul Society agrees otherwise in writing or you have a legal right to cancel.
Current minimum commitments include:
We encourage you to speak with us as early as possible so we can understand your circumstances and discuss any options that may be available.
Nothing in these Terms & Conditions excludes or limits any rights you may have under Australian Consumer Law.
Event, workshop and retreat bookings are confirmed once full payment, or the required instalment under an approved payment plan, has been received.
Unless otherwise stated at the time of booking:
We may need to change, postpone, reschedule or cancel an event, workshop, retreat, session or experience due to circumstances such as illness, venue availability, weather, insufficient numbers, facilitator availability, government restrictions or circumstances outside our reasonable control.
Where appropriate, we will provide reasonable notice and may offer:
The option available will depend on the circumstances and your rights under Australian Consumer Law.
Collective Circle is built around connection, honesty, support and community.
By joining, you agree to help us create a space where women feel safe, respected and welcome.
You agree to:
We reserve the right to suspend or remove access to Collective Circle or another Soul Society community where behaviour is abusive, threatening, discriminatory, inappropriate, unsafe or seriously disruptive to others.
In serious circumstances, access may be removed immediately.
Where access is removed due to a breach of these Terms or our community standards, a refund will not automatically be provided and removal does not automatically cancel outstanding payment obligations or minimum commitments, subject to applicable law.
We want Soul Society spaces to be places where people feel comfortable sharing openly.
While we ask every participant to respect confidentiality, we cannot guarantee that information shared with other participants in a group, community, event or program will remain confidential.
You are responsible for deciding what personal information you feel comfortable sharing.
You agree not to share another participant’s personal stories, contact details, photographs, messages, conversations or other private information outside the community without their permission.
Personal information provided directly to Soul Society will be handled in accordance with our Privacy Policy.
Soul Society provides coaching, mentoring, education, accountability, personal development and community support.
Our services, website content, events, workshops, written materials, videos, recordings and other resources are provided for general information, educational, inspirational and personal development purposes.
They are not a substitute for professional medical, psychological, psychiatric, therapeutic, legal, financial or other professional advice.
We do not diagnose or treat medical or mental health conditions.
You should seek advice from an appropriately qualified professional before making decisions that may affect your health, wellbeing, finances or legal position.
You remain fully responsible for your own decisions, actions and outcomes.
We will provide the support, guidance, questions, strategies, education and accountability outlined in your selected offering, but we cannot guarantee a particular result or outcome.
You acknowledge that:
You remain responsible for the decisions you make and the actions you take as a result of your participation.
Some Soul Society experiences may include movement, exercise, breathwork, meditation, sound experiences, workshops or other physical or wellbeing activities.
You agree to participate within your own abilities and to follow reasonable instructions provided by Soul Society, facilitators and venues.
You are responsible for informing us of any relevant health, physical or other limitations that may affect your ability to safely participate.
Participation in any activity is voluntary and you may choose not to participate.
If you are unsure whether an activity is suitable for you, you should seek advice from an appropriately qualified health professional before participating.
To the extent permitted by law, you accept responsibility for your own participation and wellbeing during these activities.
Nothing in these Terms excludes any rights or liability that cannot legally be excluded.
Digital products and online content are delivered electronically.
Due to the nature of digital products, refunds are generally not provided for change of mind once access or delivery has occurred, except where required under Australian Consumer Law.
You are responsible for ensuring you have appropriate technology, internet access, software and equipment required to access online content.
We are not responsible for issues caused by your internet connection, device, software or other technology outside our reasonable control.
All Soul Society content and materials, including but not limited to:
are owned by or licensed to Soul Society Collective unless otherwise stated.
Materials provided to you are for your personal use only unless we give you written permission otherwise.
You may not copy, reproduce, modify, distribute, sell, resell, publish, commercially exploit or share Soul Society content with third parties without prior written permission.
You may not record or distribute coaching sessions, guest conversations, workshops, community calls or events without permission.
Some Soul Society calls, workshops and experiences may be recorded so participants or members can access replays.
Where another participant shares personal information during a recording or session, you agree to respect their privacy and not share that information outside the relevant community or program.
Soul Society events may include photography or filming for social media, promotional and marketing purposes.
If you do not wish to appear in promotional photography or video, please let us know.
Where we request a testimonial, case study or specific content from you for marketing purposes, we will seek your permission before using it.
While we endeavour to keep information on our website accurate, current and relevant, we make no representations or warranties, to the extent permitted by law, about the completeness, accuracy, reliability, suitability or availability of information, products, services, events or related content contained on the website.
Any reliance you place on information available through this website is at your own risk.
Website information is general in nature and should not be relied upon as professional advice.
We make reasonable efforts to keep our website and online services operational and available.
However, we do not guarantee uninterrupted or error-free access.
We are not responsible for temporary unavailability caused by maintenance, hosting issues, technical problems, third-party platforms, internet outages or other circumstances outside our reasonable control.
Soul Society may engage or work with third-party facilitators, speakers, venues, payment providers, technology platforms, contractors, suppliers and other service providers.
To the extent permitted by law, Soul Society is not responsible for the independent acts or omissions of third-party providers.
Where third-party terms apply to a particular service, venue, platform or experience, you may also be required to comply with those terms.
Our website, emails, programs or resources may contain links to third-party websites or services.
These links are provided for convenience or information only and do not necessarily constitute endorsement.
Soul Society has no control over and accepts no responsibility for the content, availability, security or privacy practices of third-party websites.
You access third-party websites at your own discretion.
To the fullest extent permitted by law, Soul Society Collective excludes liability for loss, damage, injury, cost, expense or claim arising out of or in connection with:
Participation in Soul Society offerings is voluntary and, to the extent permitted by law, undertaken at your own risk.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any consumer guarantee, right, remedy or liability that cannot lawfully be excluded under Australian Consumer Law.
Where liability cannot legally be excluded, any limitation of liability will apply only to the maximum extent permitted by law.
Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy available to you under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other applicable law where doing so would be unlawful.
Where a service fails to meet a consumer guarantee, you may be entitled to a remedy under Australian Consumer Law.
Any limitation or exclusion of liability contained in these Terms applies only to the extent permitted by law.
Soul Society is a growing business and our offerings may evolve over time.
We may occasionally need to change session dates, venues, guest speakers, facilitators, activities, program content or the way a service is delivered due to availability, illness, venue requirements or other circumstances outside our reasonable control.
Where this occurs, we will provide reasonable notice where practicable and, where appropriate, an alternative or replacement.
We will make reasonable efforts to continue providing the essential nature of the service you purchased.
To the extent permitted by law, we are not liable for delays, interruptions or failure to perform our obligations where caused by circumstances beyond our reasonable control.
These circumstances may include natural disasters, extreme weather, fire, flood, pandemic, government restrictions, public health emergencies, venue closures, transport disruption, telecommunications failures or other events outside our reasonable control.
Nothing in this section limits any rights you have under Australian Consumer Law.
Our relationship with you is based on respect, honesty and mutual responsibility.
We will provide the support, guidance and services outlined in your selected offering.
In return, we ask that you communicate openly, attend your sessions where possible, participate respectfully and take responsibility for your decisions and actions throughout your experience with Soul Society.
You do not need to have everything figured out.
You simply need to show up honestly and be willing to participate.
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, store and protect personal information.
Privacy Policy:
https://soulsocietycollective.com.au/privacy-policy/
We reserve the right to update, amend, add to or remove portions of these Terms & Conditions from time to time.
Changes take effect when the updated Terms are published on our website unless otherwise stated.
Your continued use of our website after an update constitutes acceptance of the website terms then in effect.
For an existing fixed-term paid service or program, any material changes affecting your existing contractual rights or obligations will be handled in accordance with applicable law.
We encourage you to review these Terms periodically.
If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that provision will be severed or limited to the minimum extent necessary.
The remaining provisions will continue in full force and effect.
These Terms & Conditions, together with any specific terms provided when you purchase a particular product, program, membership, event or service and our Privacy Policy, constitute the agreement between you and Soul Society in relation to the relevant offering.
Where specific written terms are provided for an individual offering, those specific terms apply alongside these general Terms & Conditions.
These Terms & Conditions are governed by the laws of Victoria, Australia.
You and Soul Society submit to the jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts.
Where you purchase or enrol in a Soul Society program, coaching service, mentoring service or membership, completing your purchase or enrolment confirms that:
If you have questions about these Terms & Conditions, our services or the content of this website, please contact:
Soul Society Collective
Email: hello@soulsocietycollective.com.au
